ASCP Phlebotomy Technician Certification Practice Exam 2026 - Free Phlebotomy Practice Questions and Study Guide

Question: 1 / 400

What is the recommended action if a non-English speaking patient requires a blood specimen collection?

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Find an interpreter or other method for communication

In situations involving a non-English speaking patient, finding an interpreter or another appropriate method for communication is crucial for ensuring effective understanding and compliance. This approach allows for clear communication of the procedure, reasons for the blood specimen collection, and any potential questions the patient may have. Utilizing an interpreter ensures that the patient receives accurate instructions and information, thereby maximizing the safety and efficacy of the phlebotomy process.

While using simple gestures or seeking assistance from a bilingual staff member can be helpful in some cases, these methods may not provide the depth of understanding needed for something as sensitive as a medical procedure. Providing written instructions in the patient’s language can be valuable, but without verbal clarification, the patient may still face uncertainties regarding the collection process. Therefore, securing a qualified interpreter is the most reliable method to ensure that the patient feels informed and comfortable, which aligns with best practices in patient care and communication.

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Ask a bilingual staff member for assistance

Provide written instructions in their language

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